Client setup · Subscription import · Connection test

VPNSee Guides

Get your subscription from the dashboard first, then import it into your client. Jump to the step you're on—there's no need to repeat anything you've already done.

No email required: create an account with a username and password · Unlimited devices

Interface labels vary between platforms and clients. This guide uses general terms such as “subscription,” “configuration,” and “import”; follow the labels in your dashboard and client. Installing the app does not connect it automatically—complete the import, grant permissions, and test access.

Create an Account and Open Your Dashboard

Open the account creation page and follow the prompts to choose a username and password. VPNSee doesn't require an email address—just a username and password. Choose a username that's easy to recognize but not one you use for other sites. Set a unique password and store it securely. Double-check your entries before submitting, including any accidental spaces.

Once you're done, open your dashboard. If you land on the login page, sign in with the username and password you just saved. Use the dashboard to check your plan, get your subscription and client, or submit a support ticket. This guide covers the steps, not software downloads or subscription configurations. Make sure you can open the dashboard overview before choosing a plan, so you don't mix up accounts across browser windows.

If you already have an account, sign in instead of creating another one. Make payments and manage your subscription under the same account. When you switch devices, use your existing account to open the dashboard. Creating a new account just to reimport a client won't show the plan details from your original account.

Start Free

Choose a Plan and Check the Billing Terms

Go to the Plans section in your dashboard and decide whether you need regular or occasional access. Monthly plans suit regular work, browsing, or streaming: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Monthly data resets on your activation date, not at the end of the calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days; check the exact amount in your dashboard.

If your usage is irregular, compare the data packages: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. Data remains available until used and never expires. The difference from a monthly plan is how billing and data usage periods work—not how you install the client. Both options support unlimited devices. Choose based on your actual usage, not just the upfront price.

After choosing a plan, check its name, price, and data allowance in your dashboard, then follow the order page to pay. VPNSee supports Alipay / WeChat Pay / USDT; follow the payment details shown on the current page. After paying, return to your dashboard to check the order status and confirm the plan appears in the overview. If the status hasn't updated, refresh and check the order before attempting another payment.

VPNSee offers a 60-day money-back guarantee. See the Terms of Service for details. If you're unsure how much data you need, compare the full details on the Plans and Pricing page. Once your plan is confirmed, get your subscription.

Choose This Plan

Get Your Subscription Link from the Overview

Open your dashboard overview and look for the subscription or import option. A subscription link is a credential your client uses to retrieve route configurations—not a regular web address or a download link. Depending on the options currently available in your dashboard, use quick import or copy the link and add it manually in your client. To set up another device, sign in to the dashboard on that device to get the link. Avoid forwarding it through chat whenever possible.

If you copy the link, open your client's configuration manager and paste it into a field such as “Subscription URL” or “Import from URL.” Don't paste it into a proxy server address, username or password field, or search bar. If the client asks for a configuration name, choose one that's easy for you to recognize. The name is for local organization only; it can't replace the subscription URL.

After importing, use the client's update or refresh option and check that a route list appears. Seeing a configuration name without any selectable routes usually means the import isn't complete. Check that you copied the full URL without extra spaces, verify your plan status in the dashboard, and update the configuration again. Don't look for unofficial replacement subscriptions on unfamiliar sites.

Treat your subscription link like a password. Hide the full URL and credentials before sharing screenshots, and don't post QR codes, links, or configuration files in public comments. When asking for help, provide the client platform, where the issue occurred, and any error message. Share credentials only through the necessary process in your dashboard.

Open Dashboard Overview

Install and Import the Client for Your Platform

Choose your operating system in the Clients section of the dashboard. Sign in to get a client for Windows, macOS, Android, or Linux. For iOS, follow the requirements shown in your dashboard. Use the clients and import options listed there; don't install software from another source just because its name looks similar. The steps below cover the general process. Follow the labels in the current interface if they differ.

Windows: Add a Subscription in Configuration Management

Choose the Windows desktop client provided in your dashboard, follow the installer, and open the app. On first launch, look for “Configuration,” “Subscription Management,” or a similarly named section instead of entering the URL on the connection screen. If the dashboard offers quick import, trigger it from your browser while the client is running. When prompted to open an external app, check that it's the client you just installed before allowing the handoff.

To import manually, go to the configuration section, choose the option to add from a link, paste the subscription URL, then save and update it. Once the route list appears, set this configuration as active and choose an exit in the route selector. If you enable the system proxy or another network mode required by the client, grant permission when prompted. On a managed work device, check your organization's requirements first and don't change managed network settings without authorization.

macOS: Import the Configuration and Approve System Permissions

Choose the macOS desktop client in your dashboard, install it, and open it as instructed. Go to the configuration or subscription page and add your subscription using the import-from-link option, or use the quick-import method shown in the dashboard. Update the configuration and confirm that routes are available before choosing a region. The client is now configured, but it won't handle network requests until you start the connection.

When you enable network features for the first time, macOS may ask you to approve a network configuration or extension. Check that the request comes from the client you're using, then follow the prompts in System Settings. Don't assume every pop-up is an error, and don't change security settings just to dismiss a prompt. If the client still won't start after you grant permission, follow the Mac Setup and Permissions Guide to check each item, then return here to test the connection.

Android: Add a Remote Subscription and Allow the Connection Request

Choose the Android mobile client in your dashboard and follow the installation instructions on your device. Open it and look in the configuration list for options such as Add Configuration, Remote Subscription, or Import from Link. Paste the URL copied from your dashboard, save it, and update the configuration. For quick import, first make sure your browser can open the selected client. Don't save the URL and exit—check that route names appear in the configuration.

Select a configuration and route, then start the connection. When Android shows a VPN connection request, check the app name before approving it. If the connection drops after you switch to another app, check whether battery management is restricting background activity and adjust the device settings as needed. Don't run multiple clients that manage network traffic at the same time, as they may conflict. Stop the current connection before switching apps.

iOS: Get the Client and Import Options Shown in Your Dashboard

Select iOS in your dashboard and read the current instructions before opening the client link provided there. iOS availability requirements are listed in the dashboard; don't assume the steps for other platforms apply. Once the client is ready, return to the dashboard and use the corresponding subscription import option. If you need to add it manually, look in the app for Subscription, Configuration, Add from URL, or a similar option.

After saving and refreshing the subscription, confirm that the route list appears, choose an exit, and start the connection. If iOS asks to add a VPN configuration, verify the source and follow the prompts to approve it. Return to the client to check the connection status, then open your target site to test access. If iOS shows a connection but an app still doesn't work, don't repeatedly delete and reinstall the client. First check that the right configuration is selected and that the target app recognizes the chosen region.

Linux users can also get the appropriate client and import instructions from the dashboard. If the subscription is imported but no routes appear, update the configuration first. If routes appear but access still doesn't work, check the connection and system permissions. Troubleshooting these stages separately makes it easier to find the cause.

Connect to a Route and Test Access

Return to the client home screen, confirm that the configuration you just imported is selected, and choose a route in the country or region you need. For region-specific content, the exit region should meet the target service's requirements. For general international browsing, start with a route suited to your current network. For an overview of IEPL dedicated lines, relay routes, and direct connections, see our Service Selection Guide. This page doesn't cover how routes work.

After starting the connection, check that the client reports an established connection, then open a site you normally access through that route. The connection icon is only a status indicator; whether the page loads and its requests complete is the real test. Keep the network environment the same during testing. Changing networks, routes, and proxy modes at once makes it difficult to tell which change fixed the issue.

If your browser works but a particular app doesn't, check whether it follows the system proxy and whether the client's current rules include that app. For streaming or AI tools, also consider your account region, the service's availability, and how it identifies your current exit. A successful route connection doesn't guarantee access to every platform or piece of content. For streaming catalogs and video quality, see our Streaming Access Guide rather than relying on the client status alone.

For a final check, stop the connection and reopen the same page to compare access, then reconnect and test again. If the page is cached, refresh it or make a new request so an old page isn't mistaken for a test result. Once everything works, keep the configuration that works for you. Import and test it separately on each device; unlimited devices doesn't mean you should share configuration files publicly.

Troubleshoot by Stage

First identify where the issue occurs: if plan details are missing, check your account and order in the dashboard; if routes are missing, check the subscription link and update the configuration; if the connection won't start, check system permissions; if you're connected but the target service fails, compare the route and app settings. Change one thing at a time and note the result. This makes issues easier to pinpoint than repeated reinstalls or orders.

Here are some common questions when getting started. For network fundamentals, estimating ongoing data use, or choosing a route type, see our Service Selection Guide. To get help from our team, submit a ticket in your dashboard.

Why are there no routes after installing the client?

Installing the app only prepares the software. You still need to get your subscription from the dashboard overview, import it into the client, update the configuration, and set it as active. If the update fails, check that the link is complete and your plan is active. Make sure you haven't copied the dashboard web address instead of the subscription URL.

Do I need to choose a plan again when I switch devices?

VPNSee supports unlimited devices. Sign in to the dashboard with your existing account on the new device, get the client and subscription, then import them using the steps for that platform. Approve system permissions and test the connection on each device. You don't need a new account just to reinstall.

Why does the target app still show my old region after I switch routes?

The app may retain an existing session or cached data, and the platform may use account details to determine your region. First check that the client has selected the new exit, then reopen the target app and check again. A region that hasn't changed doesn't necessarily mean your subscription has failed, and it isn't a reason to pay again.

What information should I include in a support ticket?

Tell us your platform, client name, the steps leading to the issue, the selected route name, and any error message. Mention whether you changed networks. Hide your subscription link, QR code, and account credentials in screenshots. Submit your ticket from the support section of your dashboard so we can check your account status.